• Domestic orders are usually delivered within 5-7 business days. Please note, public holidays may cause a delay in delivery.
• Cash on delivery option is available
• We provide free shipping on all products

Once your order is shipped, the tracking information is sent to you via email. Please track your order at the courier partner’s website and enter the tracking number shared with you to track the current location of your shipment and expected date of delivery.If you have any questions about your order dispatch, you can email at support@agatya.co.in. We assure to get back to you within 24 business hours.

| MON – FRI | 10:00 AM – 6:30 PM IST to SAT 10:00 AM – 2:30 PM.

• We use Delhivery, FedEx Air and Indian speed post as our shipping vendors.
• Orders are shipped from Bangalore on Mon-Sat (working days only). Time taken to deliver depends on your location.
• Agatya follows stringent safety procedures as well as comprehensive hygiene/cleaning protocols.
• For any kind of damage, leakage, shortage etc kindly refer to our “Return & Exchange” Policy.
• Kindly make sure there is someone to receive the order at your given address in your absence who can sign the receipt on your behalf.
• Courier and handling charges may vary (if applicable) based on product & its packaging, size/volume/weight, etc. These charges are shown at the time of billing/checkout.

• Free Shipping charges on above $200 orders.
• These charges will be applied automatically on the checkout page
• International orders are usually delivered within 10-14 business days. Saturdays, Sundays, and national holidays in India are not set as business days for standard deliveries.
• International shipments are not eligible for returns or exchange

• Duties and taxes for international orders are not included as part of product or shipping charges. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice from the shipping agent. In case of non-payment of duties and taxes to receive the shipment, The firm, Agatya will not be able to entertain a request for refund.